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Moetivations

A 9-1-1 public safety support services company.

Moetivations 9-1-1 Service Support

 

Moetivations 9-1-1 Service Support

 

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Team on Demand

QUALITY

ASSURANCE PROGRAMS 

Does your PSAP have the time and resources to consistently evaluate your 9-1-1 calls for service? Are you meeting recommended industry standards? If not, let us help you! Our QA programs are delivered utilizing industry best practices and consistently updated protocol certifications. Using expert third party evaluations removes bias and adds objectivity while also developing and supporting your QI feedback loop.

Benefits

• Programs available for any size agency • Certified, unbiased evaluator teams • Weekly CFS review feedback • Training and JobAids included • Trends  and monthy reports • Accreditation goals planning • Executive readouts • Special requests welcomed

Team on Demand

LEADERSHIP & PROFESSIONAL DEVELOPMENT 

Both our online and onsite leadership and professional development training courses are specifically designed to improve the social, physical and emotional well-being of 9-1-1 professionals. Our instructors are highly skilled in developing leadership, staff retention, career planning, and coping skills. We bridge the gap between management and staff, launch peer support programs, and help individuals thrive!

Benefits

• Free consultation to match learning paths and goals with agency needs • No training software to purchase or manage • 24/7 access to online courses and reports • Free helpdesk services • Unlimited online training support • Uploading your own online courses is available

Team on Demand

OPERATIONS MANAGEMENT SOLUTIONS 

Is your PSAP having to manage increasing workloads with fewer people? Are your dispatch supervisors covering shifts due to staffing shortages? Could your leadership teams use help reaching their performance goals? Our operations managers support 9-1-1 agencies with staff retention strategies, SOP editing, and policy manual updating, They also facilitate change management and can provide project managers for vendor product implementations.

Benefits

• Management operations expertise and support • Develop and help implement SOP & agency policy best practices • Lower staff turnover • Rollout NextGen solutions • Guidance for achieving organizational goals

Team on Demand

 PEER

COMMUNITY

SUPPORT

Would you appreciate collaborating with peers and discussing common challenges outside of social media? Would it help to have peer support or collaborate with a coach? Our online community is the ideal place for 9-1-1 professionals to share their workplace challenges, ask difficult questions and develop team building strategies. Peer Community is where people find answers to the unique challenges of working in 9-1-1.

Benefits

• Collaborate 24/7 with public safety mentors • Engage in discussions with industry peers • One-on-one coaching available • Experienced peers share insight and solutions for managing workplace conflict and stress • Career guidance and development assistance

Team on Demand

VIRTUAL TRADESHOW HOSTING

In a time of continuing education and professional networking challenges, our MOE911 platform provides a simple and economical way to host local, state and regional pubic safety virtual tradeshows and training conferences. This platform provides 9-1-1 SMEs, virtual conference attendees, vendor sponsors, and training coordinators with on-demand education, continuing education units (CEUs), vendor presentations, and custom training reports.

Benefits

• Network, train and collaborate with peers and industry experts • No travel • 24/7 access to recorded content • Vendor demos • Real-time discussion forums • Unlimited recorded sessions • Online courses with certifications • Attendance reports

 

 For more information, please call 303-993-7850 and ask to speak with a member of our Account Management team. 

 

Moetivations

"One thing we really appreciate about Moetivations is that they review all types of calls and the feedback has helped dispatchers to clean up areas that would have slipped through the cracks otherwise. We highly recommend Moetivations to anyone looking for QA services!" 

Skagit 911, WA

Moetivations

"The Moetivations platform for our QA process has brought better accountability and understanding for our staff members. They continue to help CCES911 work to become an organization that not only meets but will work to exceed national standards." 

Christian County ES, MO

Moetivations

"Easy to take during shift work. Start, stop, pause whenever necessary." 

Online trainee, Whitcom 9-1-1, WA

Moetivations

"I liked the whiteboard notes through the session - they complimented the on screen power point portion and the handouts are very useful." 

Online trainee, Idaho State Police, ID

Moetivations

"I liked being able to listen and follow along at my own pace, especially while working an active position." 

Online trainee, Christian County ES, MO’

Moetivations

"Moe is so relatable and really makes you think not only about co-workers, but how to take care of yourself better." 

Onsite trainee, Western CRDC, CO

Moetivations

"People need to work in positive environments in order to thrive. You (Moe) teach how to accomplish that." 

Onsite trainee, Roscommon County Central Dispatch, MI

Moetivations

"One of the best instructors (Moe) I have had in such a long time. Enjoyed it very much!" 

Onsite trainee, Bexar Metro 9-1-1, TX

About Our Blog

Staying informed, educated and engaged in our industry is crucial to the overall success of all emergency response professionals. Moetivations believes in sharing its knowledge and experience with the 9-1-1 public safety community on a continuous basis. Our enlightening blog posts occur once a month, so please visit this page regularly or become a subscriber and be notified when new posts appear.

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